CashOut Questions
How quickly is cash back credited to my account?
If you check your account within 48 hours from your last purchase, you will most probably find your Cash Back.
However, some stores don’t confirm your purchase until the time when you can return the goods have passed, starts from 14 days and may vary from store to another which could be 30 days in some cases.
If you have an issue with a purchase you did more than 30 days ago please contact our customer service center Here
Where's my CashOut?
Your confirmed current balance is $0.00 .
You need $5.00 more to CashOut.
To get your payment, your balance must be at least $5.00 or the equivalent in your currency.
It’s not that far! Keep shopping through WaffarX and you will receive your Cash Back by the next CashOut cycle.
The exchange rate will be determined depending on the lowest-recorded dollar rate starting from the beginning date of the purchasing cycle in which the purchase took place until the CashOut date of the same cycle.
If you still need to inquire about Cash Back? Please Contact Us
When do I get My CashOut?
Every 3 months, we send you a Cash Back for purchases posted during the previous quarter based on the schedule below.
But if you've earned less than $5.00 Cash Back, we'll carry over your money to the next CashOut Date.
Bonus Rewards do not count toward the $5.00 minimum.
The term "Bonus Rewards" includes monies earned as a Sign-up Reward or Refer-A-Friend Bonus.
Sometimes the CashOut date might fall on a weekend or an official holiday. In these cases, the transfers will be initiated immediately on the next working day after the holiday/weekend.
| Purchases Cycle | Payment Sent |
|---|---|
| Jan 1-Mar 31 | May 15 |
| Apr 1-June 30 | Aug 15 |
| July 1-Sept 30 | Nov 15 |
| Oct 1-Dec 31 | Feb 15 |
What are the available CashOut methods?
WaffarX offers several ways to receive your Cash Back and is constantly working on making it easier and faster.
Visit the Account Page to view or update your CashOut Method.
1) E-Wallets
How to create your E-wallet?
You can now have your own Mobile Wallet for free at home. Self-registration is available through these providers:
Vodafone: For information about wallet registration, please visit Vodafone’s website on this link
Orange: For information about wallet registration, please visit the Orange website on this link
Etisalat Cash: For information about wallet registration, please visit the Etisalat website on this link.
WE: You can register on WE Pay through this link
National Bank of Egypt: You can register on Phone Cash Wallet through this link
Banque Du Caire: You can register on QaheraCash Wallet through this link
CIB: You can register on CIB Smart Wallet by sending an SMS to 4435. For more information, please visit CIB’s website on this link
Banque Misr: You can register on BM Wallet through this link
Alex Bank: You can register on Ma7fazty Wallet by calling the call center: 19033
Abu Dhabi Islamic Bank (ADIB): You can register 3altayer wallet through this link
For more information, please click here.
*(Only in Egypt) How to CashOut through Vodafone Cash, Orange Cash, Etisalat Cash and We Pay?
Vodafone Cash
You can withdraw your Cash Back through Vodafone Cash with a minimum amount of $5.00.
You can withdraw your Cash Back through Vodafone Cash with a minimum amount of $5.00.
Select Vodafone Cash as your CashOut method > Insert your phone number > Your Cash Back will be sent on CashOut date.
Visit the nearest Vodafone Cash outlet to withdraw your Cash Back or through any of the following banks' ATM:
- CIB
- Alex Bank
- Bank Audi
- Bank Misr
- Bank du Cairo
- National Bank of Egypt
Call #9* for Vodafone Cash services.
Orange Cash
You can withdraw your Cash Back through Orange Cash with a minimum amount of $5.00.
Select Orange Cash as your CashOut method > Insert your phone number > Your Cash Back will be sent on CashOut date.
Visit the nearest Orange Cash outlet to withdraw your Cash Back or through any of the following banks' ATM:
- CIB
- Alex Bank
- Bank Audi
- Bank Misr
- United Bank
- Bank du Cairo
- National Bank of Egypt
Call #115# for Orange Cash services or go to Orange Cash App.
Etisalat Cash
You can withdraw your Cash Back through Etisalat Cash with a minimum amount of $5.00.
Select Etisalat Cash as your CashOut method > Insert your phone number > type your full name in English > Your Cash Back will be sent on CashOut date.
Visit the nearest Etisalat Cash outlet to withdraw your Cash Back or through any of the following banks' ATM:
- National Bank of Egypt
- Bank Misr
- Housing & Development Bank
- CIB
- Alex Bank
- Banque Du Caire
- United Bank
- Bank Audi
Call 778 for Etisalat Cash services.
WE Pay
You can withdraw your Cash Back through WE Pay with a minimum amount of $5.00.
Select Etisalat Cash as your CashOut method > Insert your phone number > type your full name in English > Your Cash Back will be sent on CashOut date.
Visit the nearest WE outlet to withdraw your Cash Back or through any of the following banks ATM:
- National Bank of Egypt
- Bank Misr
- CIB
- Alex Bank
- Banque Du Caire
- United Bank
- Bank Audi
Call 565 for WE Pay services.
2) Bank Transfer
The minimum amount to be transferred in Egypt is $5.00, for international transfers is $20.00.
We transfer your cash directly to the bank account you provide us – without any additional fees. You can change your personal settings (including your bank details) on the Account Settings page. Be sure your settings are updated before we send out a payment.
3) CASHU
- Select CashU Method for CashOut
- Enter your CashU Account Number
- Confirm Account Holder Name
- Your Cash Back will be sent on CashOut Date.
- You can withdraw your Cash Back through CASHU with a minimum amount of $5.00.
Check the purchase cycle to see when your Cash Back will be sent.
For information about how to CashOut, please visit CashU website.
Create your CashU account Now!!
4) Fawry
(only in Egypt) you can withdraw your Cash Back through Fawry outlets with a minimum amount of $5.00.
- Choose Fawry as your CashOut method.
- Enter your full name and mobile number.
- Your cash-back will be sent on time according to the purchasing cycle.
Check the purchase cycle to see when your Cash Back will be sent.
Steps to withdraw from any Fawry outlet:
- Enter the code for services "2" in the device.
- Enter the code for WaffarX service “7133”.
- Enter the PIN code that has been sent to you in a message.
- Confirm the PIN code again.
- You will be asked for the mobile number to which the message was sent.
- And the amount sent in the message
Continue with Google
Sign Up with CIB
