About Souq Egypt
Everybody knows about Souq.com, the biggest online market place connecting people with interested in buying or selling products. If you want to shop for a wide range of products — from apparel and mobiles to backpacks and grocery items — you are in the right place. If you want to sell your new/used product(s), or if you are a manufacturer or a distributor you are also in the right place. Souq.com allows you to sell your products easily through a well-known platform catering to a large number of buyers from all around Egypt. In 2005 Souq.com was launched by Ronaldo Mouchawarco in collaboration with Jabbar Internet Group’s Samih Toukan and Hussam Khoury during the fast-growing penetration of smartphones, tablets and the internet usage in the Middle East. Souq.com has a vast variety of products — electronics, fashion, baby, kids & toys, shoes & handbags, watches & accessories, antiques & home decor, appliances, health & beauty, game consoles, mobiles & TVs. In short, Souq.com has everything you need with the best prices in Egypt. Shipping usually takes from 3 to 5 days and now there is the option of next-day-delivery for items “fulfilled by Souq” (added fees apply). Souq.com has the option of Cash on Delivery (COD), where you can pay for your order when you receive it at your doorstep. Of course, there is also the option of paying by credit & debit cards. You choose the most convenient option upon check-out. If you are not satisfied with your product, it does not fit the intended purpose, or is not as described on the website, you always have the right to return it within 14 days after your order has been delivered. WaffarX can help you save more on your orders from Souq.com. First, we bring you the latest deals and promotions and display them on our homepage or on Souq’s store page, so make sure you always check for new deals. Second, when you begin your shopping journey through WaffarX by clicking on “Shop Now” via a store page or a specific coupon or deal, you will be redirected to Souq.com, where you shop as usual. WaffarX is able to track your transaction through our “Shop Now” link and offer you a percentage of your total order to be returned as Cash Back. Souq’s mobile app is available on iOS and android systems. However, using the app when making purchases through WaffarX will void your Cash Back. Souq.com has more than 10M followers on Facebook, where they constantly inform their customers of new deals and promotions offered throughout the year. Make sure to ‘like’ and ‘follow’ their page. Also, don’t forget to ‘like’ WaffarX for the latest deals and Cash Back offers from Souq and your other favorite stores.
Cash Back Terms
Cash Back granted when you visit Souq.com through our link, add products to your shopping cart and complete your purchase. Make sure you complete your purchase within the same shopping session.
Souq.com will confirm your Cash Back after order, payment, shipping, and confirmation of no return by the customer as per the Souq.com return policy.
Cash Back is excluded and will be rejected by Souq for any product purchased for resale; bulk orders or multiple orders of the same item; and orders placed through Souq Mobile Application.
Any coupon that is not provided by WaffarX will void Cash Back.
Cash Back will be automatically added to your WaffarX account.
Shopping cart must be empty when you click through WaffarX in order to guarantee Cashback.
Purchases made through mobile applications may void Cash Back; it is preferable to shop on mobile or desktop websites.
How to make sure you get a good and genuine product?
1- Search for what you need
2- Filter with fulfilled with Souq
3- If you did not find what you need in this filter
4- Check the seller reviews
5- Check the item reviews
6- Check the “more offers” box for more seller’s options and products conditions.
How to save more on your purchases from Souq.com?
1- Check Souq store page at WaffarX for the latest offers and deals
2- Pick your preferred deal and click shop now
3- Shop through WaffarX to get up to 6.50% Cash Back on your orders
4- Pay with credit cards that offer Cash Back on payments
5- Shop during shopping events
What are shopping events and when do they occur?
Souq offers discounts and deals along the year in some specific dates which usually occur on holidays or special days like Ramadan or Back to School season and sometimes it happens for no reason at all, however, it is good and will benefit the customer so why not? Always check Souq store page to find the latest deals and promotions to help you save even more with Cash Back, here are some event that occurred during 2019:
1- Souq Mobile Mania from 10 – 13 July
2- Souq Summer Sale from 15 – 19 July
3- Souq Supermarket Deals from 28 July
4- Souq Back to School from 19 – 24 August
5- Souq Sale from 8 – 12 October
6- Singles Day from 10 -14 November
7- White Friday from 21 to 23 November
What orders are entitled to free shipping?
All orders above 250 EGP of fulfilled by Souq items are entitled to free shipping.
What are the payment methods available at Souq?
Cash on Delivery
Everywhere in Egypt
2-7 working day(s)
Next day for "fulfilled by Souq"
Installment system from Souq EG:
Souq EG provides installment services for any product in Egypt with payment facilitation systems according to each bank, such as the International Commercial Bank CIB, through which you can buy your needs and pay in installments without interest and can also take a 15% discount with a CIB bank credit card.
Souq provides service to more than one bank:
- Egypt Bank
- Bank of Alexandria
- Commercial International Bank CIB
- Emirates NBD
- Commercial Bank Al-Wafa
- Mashreq Bank.
How it works?
1- Select the product.
2- Choose the method of payment by credit card.
3- According to the card system and the name of your bank, you will see the installment system.
4- Choose the installment plan for your purchases that suit you from 6 months, 48 months, 36 months.
Terms and conditions for the CIB installment plan on interest-free credit cards:
1- Installment through the website.
2- Requests the service by clicking on Souq installment before making the purchase.
3- The minimum installment is 500 EGP.
3- The installment period is 6 months.
5- There is no maximum limit for the number of bank transactions that can be paid in installments within the limits of the credit limit.
6- If you return the product, you must contact the bank’s customer service to 19666 to confirm the cancellation.