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About Upgrade
Upgrade is an Egyptian online platform specializing in refurbished smartphones, making it easier and more affordable to buy, sell, and trade in mobile phones. As one of the pioneers of the refurbished phone concept in Egypt, Upgrade gives customers access to a wide selection of quality-checked smartphones at different price points, offering a practical alternative to buying a brand-new device.
Quality and reliability are central to the Upgrade experience. Every refurbished smartphone goes through a rigorous 70-step inspection process to assess its condition and performance before being offered for sale. Devices are also backed by a warranty of up to 12 months, along with after-sales support for added peace of mind.
Upgrade also makes changing your phone simpler through its trade-in and mobile assessment services. Customers can have their existing devices evaluated using the G-Test assessment system, receive a price based on their phone’s condition, and trade it in toward an upgraded model. With convenient online shopping and dedicated customer support, the entire process is designed to be straightforward from assessment to purchase.
Beyond affordability, Upgrade promotes a more sustainable approach to technology by extending the life of existing devices and helping reduce electronic waste. By combining professionally refurbished smartphones, competitive prices, quality assurance, warranty coverage, and trade-in solutions, Upgrade gives customers a smarter way to access the technology they want while making a more sustainable choice.