How to make sure you get a good and genuine product?
1- Shop from Jumia Mall (Official brands’ store)
4- Check the seller reviews
5- Check the item reviews
6- Check the “more offers” box for more seller’s options and products conditions.
How to save more on your purchases from Jumia?
1- Check Jumia store page at WaffarX for the latest offers and deals
2- Pick your preferred deal and click shop now
3- Shop through WaffarX to get up to 6.50% Cash Back on your orders
4- Pay with credit cards that offers Cash Back on payments
5- Shop during shopping events
What are shopping events and when do they occur?
Jumia offers discounts and deals along the year in some specific dates which is usually occur in holidays or special days like Ramdan or Back to School season and sometimes it happens for no reason at all, however, it is good and will benefit the customer so why not? Always check Jumia store page to find the latest deals and promotions to help you save even more with Cash Back, here are some event that occurred during 2019:
1- Jumia Anniversary from 24 June – 8 July
2- Jumia Global Sale from 25 August – 1 September
3- Jumia Mall Offers from 16 – 23 September
What are the payment methods available at Jumia?
Cash on Delivery
Credit Card
E-Payment
Fawry
What is Jumia shipping policy?
Jumia delivers orders in 2 to 3 working days, that means you exclude the weekends and the order has to be placed before 2 PM.
For Jumia Express products which you will find a badge on the product picture, it will be delivered in 1 business day in Cairo & Giza and 2 to 7 days for all other cities across Egypt depending on your and the seller’s location.
At what time does Jumia deliver orders?
Delivery will be attempted between 10 AM to 6 PM Sunday to Thursday.
To guarantee Cash Back, it is recommended to delete cookies or use Incognito mode* (Ctrl+Shift+N) when browsing, generating your Shopping Trip, and placing your order.
Installment system from Jumia:
1- The minimum purchase amount is 2500 EGP.
1- The installment period for any product is up to 36 months, and for mobile phones, the period is 24 months.
1- Minimum installment amount is 500 pounds.
1- You will submit the necessary data for the installment process .. name, address, place of delivery, copy of your id and the guarantor id (must be valid).
Jumia offers installment service through Banque Misr as follows:
Installment planInterest rate6 months6.3%12 months11.39%
This service is available for Banque Misr card holders only, and installments are activated automatically.
What are the credit cards not eligible for installment service in Jumia?
The credit cards that start with some numbers that are specified by Jumia.
( 410724 - 441194 - 540632 - 520233 - 541946 - 543680 - 511787 )
Jumia also offers a new installment service through Bank Audi as follows:
Installment planInterest rate6 months1.75%12 months1.75%
This service is available for Bank Audi card holders, with a minimum order of EGP 500.